Support

UNSOLVED Support for case observers

This page covers basic usage, permissions, data handling, and contact details.

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FAQ

Do I need Health data permission?

The app reads only the minimum Health data required for case views. Permissions can be changed anytime in iOS Settings.

What if sharing does not work or the share sheet is empty?

Update to the latest app version and confirm target share apps are installed. If needed, restart the device and try again.

Is my data sent to external servers?

Records remain on-device unless you explicitly perform a share action.

Which OS versions are supported?

Latest iOS versions are recommended. On older iOS versions, some UI/share behavior may be limited.

Contact

For bugs or feedback, contact:
ask@k.lne.st

Typical response window: 2-5 business days.
Include app version, iOS version, and repro steps.

Developed by: Leave a Nest Knowledge Co.,ltd.
Lead developer: George YOSHIDA

Download on the App Store